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The terms defined in our Legal Notice (such as «User», «Client», etc.) retain the same meaning within this Privacy Policy.

1. Personal data management.

The Customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection and Civil Liberties Act of 06 August 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

1.1 Data Controllers

For Personal Data collected during the creation of the User's personal account and their browsing on the Site, the controller of Personal Data processing is: WeLOOP. https://www.batters.fr is represented by Naeem ADIBI, his legal representative

As the data controller for the data it collects, https://www.batters.fr undertakes to comply with the framework of the applicable legal provisions. In particular, it is the Client's responsibility to establish the purposes of their data processing, to provide their prospects and clients, from the collection of their consent, with complete information on the processing of their personal data, and to maintain a record of processing operations that reflects reality. Whenever https://www.batters.fr processing of Personal Data, https://www.batters.fr takes all reasonable steps to ensure the accuracy and relevance of Personal Data for the purposes for which https://www.batters.fr the treaties.

1.2 Purpose of data collected

https://www.batters.fr is likely to process all or part of the data:

  • to enable navigation on the Site and the management and traceability of services and benefits ordered by the user: connection and site usage data, billing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking...): IT hardware used for browsing, IP address, password (hashed)
  • to improve site navigation: connection and usage data
  • to conduct optional satisfaction surveys on https://www.batters.fr email address
  • To conduct communication campaigns (SMS, email): phone number, email address

https://www.batters.fr We do not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

Shelf life: Data collected via the website will be kept for a maximum of 3 years from the last contact with the user.

1.3 Right of access, rectification and objection

In accordance with current European regulations, Users of https://www.batters.fr possess the following rights:

  • right of access (Article 15 GDPR) and rectification (Article 16 GDPR), of updating, of completeness of User data; right to block or erase personal User data (Article 17 GDPR) where it is inaccurate, incomplete, ambiguous, out of date, or where the collection, use, disclosure or storage is prohibited
  • right to withdraw consent at any time (Article 13-2c GDPR)
  • Right to restriction of processing of User data (Article 18 GDPR)
  • Right to object to the processing of User data (Article 21 GDPR)
  • the right to data portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
  • the right to decide the fate of User data after their death and to choose to whom https://www.batters.fr will communicate (or not) its data to a third party it will have previously designated

As soon as https://www.batters.fr notice of a User’s death and in the absence of instructions from them, https://www.batters.fr commits to destroying its data, unless its retention is necessary for evidential purposes or to comply with a legal obligation.

If the User wishes to know how https://www.batters.fr use their Personal Data, request its rectification, or object to its processing, the User may contact https://www.batters.fr in writing to the following address: WeLOOP – DPO, WeLOOP
254 rue du Bourg 59130 Lambersart.

In this case, the User must indicate the Personal Data they would like https://www.batters.fr correct, update or delete, by precisely identifying themselves with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to obligations imposed on https://www.batters.fr by law, particularly concerning document preservation or archiving. Finally, Users https://www.batters.fr can lodge a complaint with the supervisory authorities, including the CNILhttps://www.cnil.fr/fr/plaintes).

1.4 Non-disclosure of personal data

https://www.batters.fr prohibits itself from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognised as «inadequate» by the European Commission without first informing the client. However, https://www.batters.fr remains free to choose its technical and commercial subcontractors, provided that they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.batters.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident impacting the integrity or confidentiality of the Client's Information comes to the attention of https://www.batters.fr, This must inform the Customer as soon as possible and communicate the corrective measures taken. Furthermore https://www.batters.fr collects no «sensitive data».

The User's Personal Data may be processed by subsidiaries of https://www.batters.fr and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the scope of their respective responsibilities and for the purposes mentioned above, the primary individuals likely to have access to user data are https://www.batters.fr are mainly our customer service agents.

2. Incident Notification

Regardless of the efforts made, no method of transmission over the internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a breach of security, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at national or European level. We undertake to fully inform our customers of all matters relating to the security of their account and to provide them with all the necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the website user https://www.batters.fr is not published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the takeover of https://www.batters.fr and its rights would allow for the transmission of the said information to the potential buyer who would in turn be bound by the same obligation to retain and modify the data regarding the site's user https://www.batters.fr.

Safety

To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.batters.fr uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, https://www.batters.fr take all reasonable steps to protect them against loss, misuse, unauthorised access, disclosure, alteration or destruction.

3. Hypertext links, «cookies,» and internet tags

The website https://www.batters.fr contains a number of hypertext links to other sites, set up with the authorisation of https://www.batters.fr. However, https://www.batters.fr does not have the ability to check the content of sites visited in this way, and will therefore assume no responsibility for this. Unless you decide to disable cookies, you accept that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options offered and reminded below, noting that this may reduce or prevent access to all or part of the services offered by the site.

3.1. « COOKIES »

A «cookie» is a small file of information sent to the User's browser and stored within the User's device (e.g., computer, smartphone) (hereinafter referred to as «Cookies»). This file includes information such as the User's domain name, the User's internet service provider, the User's operating system, as well as the date and time of access. Cookies in no way risk damaging the User's device.

https://www.batters.fr is likely to process User information regarding their visit to the Site, such as pages viewed and searches performed. This information allows https://www.batters.fr to improve the site's content and user navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site. Users can configure their browser to decide whether or not to accept them, so that cookies are saved on their device or, conversely, are rejected, either systematically or depending on their issuer. Users can also configure their browser software so that the acceptance or rejection of cookies is offered to them from time to time, before a cookie is likely to be saved on their device. https://www.batters.fr Inform the User that, in this case, not all of their browser software's features may be available.

If the User refuses to allow cookies to be registered on their device or browser, or if the User deletes those that are registered there, the User is informed that their browsing and experience on the Site may be limited. This could also be the case when https://www.batters.fr or one of its providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the internet.

If applicable, https://www.batters.fr disclaims all liability for consequences related to the degraded operation of the Site and any services potentially offered by  https://www.batters.fr, resulting from (i) the User's refusal of Cookies, or (ii) the impossibility of https://www.batters.fr to save or consult Cookies necessary for their operation due to the User's choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser's help menu, which will explain how the User can change their preferences regarding Cookies.

At any time, the User may choose to express and modify their preferences regarding Cookies. https://www.batters.fr in addition, it may call upon the services of external providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, Linkedin and Google Plus shown on the Site https://www.batters.fr or its mobile application and if the User has accepted the placing of cookies by continuing to browse the website or the mobile application of https://www.batters.fr, Twitter, Facebook, LinkedIn and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your devices if you consent to them, by continuing to browse the website or the mobile application of https://www.batters.fr. At any time, the User may nevertheless withdraw their consent to https://www.batters.fr drop these types of cookies.

3.2. Internet Tags

https://www.batters.fr may occasionally use internet tags (also known as «tags», action tags, one-pixel GIFs, transparent GIFs, invisible GIFs and one-by-one GIFs) and deploy them through a web analytics partner who may be located in (and therefore store the corresponding information, including the User's IP address, in) a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on its various pages.

This technology allows https://www.batters.fr to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.

The external provider may collect information about visitors to the Site and to other websites using these tags, and compile reports on the Site's activity for https://www.batters.fr, and to provide other services relating to its use and the internet.

4. Governing Law and Jurisdiction

Any dispute in relation to the use of the site https://www.batters.fr is subject to French law. Except where the law does not permit it, exclusive jurisdiction is hereby conferred on the competent courts of Lille.